Refund policy and billing disputes

We've kept our refund policy short and plain. Here's what to expect.

The default: payments are final

Bundled charges a single all-in price for your membership and the bundle of services we manage. Once a billing period has begun and a charge has been made, payments are final and non-refundable.

We don't pro-rate or refund partial billing periods, unused subscription days, promotional periods, add-ons, or unused portions of your bundle. This is true even if you:

Cancel partway through a billing period
Stop using one or more services before the period ends
Forget to cancel before a trial converted to a paid plan
Choose not to use a managed service we successfully provisioned for you

You can cancel any time, and you'll keep access to your bundled services through the end of the period you've already paid for.

When we may issue a credit or refund anyway

We review billing concerns case-by-case when something has clearly gone wrong on our end. Examples we'll review:

Billing errors — a duplicate charge, a charge after you canceled, or a charge in an amount you didn't agree to
Service failures on our side — a managed subscription we were supposed to set up but never actually provisioned, or an action we took that contradicted your clear instructions
Missed cancellations we should have caught — a renewal that should have been canceled per your instruction but wasn't

We don't issue refunds for:

Buyer's remorse after the billing period has started
Services you didn't use but were available to you
Forgetting to cancel before a renewal you knew was coming

How to request a billing review

Email [email protected] with:

The email address on your account
The date and amount of the charge in question
A brief description of what went wrong

We'll respond within 7 business days. If we agree a credit or refund is appropriate, we'll process it within 10 business days. Refunds go back to the original payment method.

Please email us before disputing a charge

If you have a billing concern, email [email protected] before disputing the charge with your card issuer or bank. We respond fast and can usually resolve things faster than a chargeback can.

Initiating a chargeback before contacting us may result in suspension of your Bundled membership under our Terms of Use. We'd rather just talk.

When refunds are required by law

Nothing in this policy limits any right you may have under applicable law. If a state or federal law requires Bundled to offer a refund in your situation, we'll honor that.

Examples include certain free-trial and automatic-renewal rules under California Business & Professions Code §17602, New York General Business Law Article 29-BB, and similar laws in other states.

For billing questions

Email: [email protected]
For general support: [email protected]

Updated on: 05/06/2026

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