Question 1

What happens to your subscriptions if you leave Bundled?

Accepted Answer

Your accounts are in your name from day one. When you leave, they're yours to keep.

You're the account holder

When you joined Bundled, we set up accounts in your legal name with each provider — using information shared by you (we never share your payment credentials though). We act as your agent to manage these accounts, but the accounts at the provider are legally yours.

That means:

Your Netflix profile, watch history, and downloads — yours
Your Spotify playlists, library, and listening history — yours
Your Calm sessions, journal, and progress — yours
Your Notion workspaces and notes — yours

We don't touch any of that. It stays.

What cancellation actually does

When you cancel your Bundled membership:

Our authority to pay for your subscriptions ends. We stop charging your card for the bundle.
Our Bundled-issued payment cards stop renewing your subscriptions with providers.
The accounts at each provider remain open under your name — temporarily.

What happens next depends on what you do.

To keep a service after canceling Bundled

For each subscription you want to keep:

Log into the provider directly (e.g., netflix.com)
Use the credentials we sent you in your cancellation email
Go to billing / payment settings
Add your personal credit card or bank account as the new payment method
Optionally, change the email on the account to your personal one (we can also do this for you — email support bef

Question 2

How to log into the services in your bundle

Accepted Answer

Every service in your bundle uses the same Bundled-issued username and password. You'll find them in your activation email.

Step-by-step

Open the service's app or website (e.g., netflix.com)
Tap or click Sign in (not Sign up — you already have an account)
Enter your Bundled-issued username exactly as it appears in your activation email
Enter your Bundled-issued password
You're in

Same credentials work for every service in your bundle. Spotify, Netflix, Hulu, Calm, Notion — one login.

On a smart TV or device

When the device asks you to sign in:

Choose Sign in (not "Start free trial" or "Create account")
Use the activation code flow if the provider supports it — log in on your phone/laptop using your Bundled credentials, then enter the device code shown on the TV
Or type your Bundled username and password using the on-screen keyboard

Disney+ and Hulu share a login

If both Disney+ and Hulu are in your bundle, the same Bundled credentials work for both — they're connected under Disney's shared sign-in.

Each service has its own account in your name

Even though the credentials are the same, each provider has a separate account in your name with its own:

Watch history / library / playlists
Profile preferences
Household device limits (governed by that provider's rules)

Each provider's own household-sharing and device rules still apply. We can't override Netflix's "watch on multiple TVs" rules — those are be

Question 3

Why Bundled is cheaper than subscribing directly

Accepted Answer

Bundled members pay less than people who subscribe to each service on their own. Here's how that works.

We negotiate at scale

Because we manage subscriptions across thousands of members, we can structure membership pricing that beats what you'd get going service by service. Providers benefit from bulk volume; we pass the savings on to you.

The price shown at signup is the price you pay. No bait-and-switch.

You only pay for what you use

Bundled is built around the subscriptions you actually use — not as many as we can stuff into a bundle. Our Base Bundles are curated, and we proactively cancel services you've stopped using through our no-click cancellation feature.

That's a structural saving most people miss: the average household pays for 2–3 subscriptions per year they've completely forgotten about. We catch those.

Trials don't auto-convert

We provision a unique payment card for each Risk-Free Trial. When the trial ends, we pause that card — so the provider literally can't charge you. The trial just ends.

Compare that to signing up directly: forget to cancel and you're paying $14.99/month for something you tried once and abandoned.

You get rewards back

LevelUP Rewards return up to 5% back to you (at Diamond tier) on eligible activity. Members who pay on time and stay active climb tiers and unlock higher reward rates.

We handle the price hikes

Subscription companies raise prices an average of once every 14 months. We monitor your bundle and neg

Question 4

A provider says my account doesn't exist

Accepted Answer

This is one of the most common login errors after signing up for Bundled. Usually it's not actually a missing account — here's what's going on.

The typical cause: still activating

When you sign up for Bundled, your accounts at each provider take a little time to provision. Most services activate within minutes to a few hours, but some can take up to 24 hours for the first round of identity and account verification.

If you're trying to log in within the first 24 hours of signup and getting "account doesn't exist," it's most likely that the account isn't fully created yet.

What to do: Check your Bundled dashboard. Each service has a status indicator:

Active → account is ready
Activating → still being set up; wait a bit longer
Issue → contact support

The second most common cause: typo in username

The exact username matters. Double-check that you're entering:

The Bundled-issued username from your activation email (not your personal email)
The exact format, including any periods, underscores, or numbers
The same email/username for every service in your bundle (they all use the same one)

Copy-paste from your activation email to eliminate typos.

The third cause: confused with an old direct account

If you previously had a direct subscription with this provider:

Make sure you're not entering the credentials for your old account
Log out of the old account on every device
Use the Bundled-issued credentials for the new

Question 5

Taxes and what's included in your price

Accepted Answer

Whether your Bundled bill includes taxes depends on where you live. Here's how it works.

When we collect taxes

Where required by state or local law, Bundled collects:

Sales tax
Communications tax
Digital goods tax
Streaming tax
Similar transaction taxes

These are added to your bill on top of the bundle price and itemized on your charge.

Why my friend in another state pays differently

Tax rates and what's taxable vary widely by state. A streaming subscription is taxed in some states (like Texas, Washington, and Pennsylvania) but not others (like Oregon and Delaware). The same is true for music, audiobooks, and other categories.

Your charge reflects your state, county, and city tax rules — not someone else's.

Tax changes

Bundled may begin or stop collecting taxes in any state at any time as laws change. We don't notify you for tax-only changes (these are required by law, not Bundled's choice), but you'll always see the tax line itemized on your charge.

Receipts for expense reports

Your monthly receipt shows:

Bundle base price
Add-ons (if any)
Itemized taxes
Total charge

Download receipts and invoices from your Bundled dashboard → Billing.

Tax forms

We don't issue 1099 forms — Bundled is a consumer service, not a payment processor or income source. If you need year-end totals for personal recordkeeping, your dashboard shows your total spend by year.

I'm not in the US

Bundled is currently US-only. If you

Question 6

Introduction to LevelUP Rewards

Accepted Answer

LevelUP is Bundled's member rewards program. You earn rewards on your spend and move through tiers — Basic, Silver, Gold, Platinum, Diamond. Diamond members earn up to 5% rewards on eligible activity.

How LevelUP works at a glance

You start at Basic when you join
You earn rewards based on your bundle spend and on-time payments
You move up tiers as you accumulate spend and time as a member
Each tier unlocks a higher reward rate
Diamond tier earns 5% on eligible activity

The five tiers

| Tier | Reward rate | How to reach it | |---|---|---| | Basic | Welcome rewards | Default when you join | | Silver | 1% rewards | Cumulative spend or time as a member | | Gold | 2% rewards | Continued spend + on-time payments | | Platinum | 3% rewards | Higher cumulative spend + tenure | | Diamond | 5% rewards | Top tier — sustained spend + on-time payments |

Note: Exact tier thresholds are shown in your dashboard and can be updated periodically. You can always see your progress toward the next tier and how to get there.

Two ways to level up

You move up tiers through either:

Cumulative bundle spend — total amount you've paid Bundled
Time as a member — months active with on-time payments

Whichever comes first unlocks the next tier. So a low-spend member with a long history can hit Gold the same as a higher-spend member who's been around for less time.

What "on-time payments" means

To progress and stay

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