Introduction to LevelUP Rewards
LevelUP is Bundled's member rewards program. You earn rewards on your spend and move through tiers — Basic, Silver, Gold, Platinum, Diamond. Diamond members earn up to 5% rewards on eligible activity.
How LevelUP works at a glance
- You start at Basic when you join
- You earn rewards based on your bundle spend and on-time payments
- You move up tiers as you accumulate spend and time as a member
- Each tier unlocks a higher reward rate
- Diamond tier earns 5% on eligible activity
The five tiers
Tier | Reward rate | How to reach it |
|---|---|---|
Basic | Welcome rewards | Default when you join |
Silver | 1% rewards | Cumulative spend or time as a member |
Gold | 2% rewards | Continued spend + on-time payments |
Platinum | 3% rewards | Higher cumulative spend + tenure |
Diamond | 5% rewards | Top tier — sustained spend + on-time payments |
Note: Exact tier thresholds are shown in your dashboard and can be updated periodically. You can always see your progress toward the next tier and how to get there.
Two ways to level up
You move up tiers through either:
- Cumulative bundle spend — total amount you've paid Bundled
- Time as a member — months active with on-time payments
Whichever comes first unlocks the next tier. So a low-spend member with a long history can hit Gold the same as a higher-spend member who's been around for less time.
What "on-time payments" means
To progress and stay in your tier, your Bundled payments need to be on time. Late or failed payments can:
- Delay your move to the next tier
- Temporarily drop you back to a lower tier
- Disqualify recent earning from counting toward tier progression
This is why your payment method is so important — keep it updated and current.
How rewards are calculated
Rewards are calculated based on:
- Your eligible activity (mostly: total spend, plus some bonus activities)
- Your current tier (higher tier = higher rate)
- Any active promotions running at the time
Some rewards stay pending until the underlying transaction clears or the eligibility window closes. Your dashboard shows both your pending balance and your available-to-redeem balance.
When can I redeem?
You can redeem once your rewards have moved from pending to available, and your account is in good standing.
See How to redeem LevelUP Rewards for the redemption flow.
Related articles
- How LevelUP tiers progress
- How to redeem LevelUP Rewards
- What happens to your subscriptions if you leave Bundled
Updated on: 05/06/2026
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