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# Your Bundled username and password

When your bundle activates, you get one **Bundled-issued username and password** that works across every service in your bundle. Here's why we use them — and what they're for.

## Why we issue a unique username

We assign you a Bundled-issued username (and email alias) so we can:

1. **Securely manage your subscriptions** on your behalf — billing, retention offers, cancellations
2. **Keep your personal email and card details private** from every individual provider
3. **Give you one login** that works across all your bundled services
4. **Prevent account confusion** if you previously had a direct account with the same provider

If we used your personal email and card with every provider, we couldn't manage anything for you — and you'd be giving Netflix, Spotify, Calm, Notion, and every other service your real billing details.

## Where to use your Bundled username

* ✅ **Signing into the services in your bundle** (Netflix, Disney+, Hulu, Spotify, etc.)
* ❌ **Signing into the Bundled dashboard** — that uses your regular Bundled account email and password, not your bundle username

## What about the email alias?

Your Bundled-issued email alias is used by providers for things like:

* Verification codes when you log in from a new device
* Account-management emails (password resets, billing notifications)
* 2FA codes

The alias is for subscription admin only — it's not a general inbox you'd email friends from. If you need a verification code that went to your alias, just ask support and we'll forward it.

## Where to access verification codes

Verification codes are auto-forwarded to your **personal email** (the one you signed up with). If you're not getting them:

1. Check your spam folder
2. Add **accountservices@gobundled.com** to your contacts
3. If still missing, email support — we can pull the code from our alias and send it to you

## Don't change your credentials with the provider

This is important: **don't change your Bundled-issued username or password directly with the provider.** If you change credentials at Netflix's site (for example), our systems lose access, and:

* Billing stops working
* We can't manage retention offers or cancellations for you
* Your savings can be interrupted

If you ever feel you need to change something for security reasons, **contact Bundled support first** and we'll do it correctly.

## Related articles

* [How to log into your services](https://help.gobundled.com/en/article/how-to-log-into-the-services-in-your-bundle-1j2ykld/)
* [Verification codes and 2FA](https://help.gobundled.com/en/article/verification-codes-and-2fa-stgsvm/)
* [Disney+ and Hulu shared login](https://help.gobundled.com/en/article/disney-and-hulu-share-a-login-6j42v5/)