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> Use this file to discover available pages before exploring further.
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# Updating your payment method

You can update the payment method on your Bundled membership any time from your dashboard. Here's how.

## How to update your card or bank account

1. Sign into your **Bundled dashboard** at [gobundled.com/dashboard](https://www.gobundled.com/dashboard)
2. Go to **Billing → Payment Method**
3. Click **Update payment method**
4. Enter your new card or bank account details
5. Save

The change applies immediately. Your next charge will use the new payment method.

## When to update your payment method

- Your card expired
- You got a new card with a new number
- You want to switch from one card to another
- You want to switch from a card to bank account ACH
- The card on file was declined

## What happens if a payment fails?

We don't immediately suspend your bundle. Here's the typical flow:

1. **Day 0:** Payment fails. We email you the same day.
2. **Day 3:** We automatically retry the charge.
3. **Day 7:** Second retry, with another email reminder.
4. **Day 10:** Final retry. If still failing, your bundle pauses.

Once you update your payment method, we re-charge the pending amount and restore service immediately.

> **A paused bundle is different from a canceled one.** We hold your accounts open with providers so you don't lose viewing history or settings — but you won't be able to log in until the payment goes through.

## Don't update payment information at the provider

If Netflix (or another service in your bundle) asks you to update your payment info directly, **don't do it**. We use Bundled-controlled cards to pay providers, and swapping in your personal card breaks billing.

If a provider asks for new payment details, email **support@gobundled.com** — we'll handle it.

## ACH vs credit/debit card

You can pay by:

- **Credit card** (Visa, Mastercard, Amex, Discover)
- **Debit card**
- **ACH / bank account** (US bank accounts only)

ACH has slightly slower failure detection (3–5 business days for a returned payment vs. immediate for a card decline), but no other functional differences.

## Related articles

- [How Bundled billing works](https://help.gobundled.com/en/article/how-bundled-billing-works-7xf7yy/)
- [Refund policy and billing disputes](https://help.gobundled.com/en/article/refund-policy-and-billing-disputes-dj04zj/)
- [Why your card isn't shared with providers](https://help.gobundled.com/en/article/why-your-card-isnt-shared-with-providers-wqmqjg/)